A reservation made through this website or our chat assistant is a request to book. It is confirmed once our front desk team reviews and confirms it — you'll receive confirmation by phone or email. Please double-check your name, dates, and contact details before submitting, since these are used to prepare your stay.
Room rates shown on this website are per room, per night, in Philippine Pesos (₱), and are subject to change without notice until a reservation is confirmed. Confirmed reservations keep the rate agreed at confirmation. Any discounts applied are at the hotel's discretion.
Payment is made directly at the property using the methods we accept (cash, GCash, Maya, bank transfer, or card, subject to availability) — this website does not process online payments or store your payment card details.
We understand plans change. Our general policy is:
Specific cancellation windows and charges may vary by rate type or promotion and will be confirmed with you at the time of booking. For the exact terms on your reservation, contact us using the details below — we're happy to clarify before you commit to a booking.
Standard check-in and check-out times are provided at the time of booking or upon request. Early check-in and late check-out are subject to availability and may carry an additional charge. A valid, government-issued ID is required from all guests at check-in, as required under Philippine hotel regulations.
Guests are expected to treat hotel staff, other guests, and the property with respect. We reserve the right to refuse service or end a stay without refund in cases of illegal activity, damage to property, or conduct that endangers other guests or staff. Guests are responsible for any damage caused to hotel property during their stay.
We take reasonable care to provide a safe and comfortable stay, but to the fullest extent permitted by Philippine law, we are not liable for indirect or consequential loss, or for loss of personal belongings except where caused by our negligence. Nothing in these terms limits any liability that cannot lawfully be limited or excluded, including liability required by the Civil Code of the Philippines or the Consumer Act (Republic Act No. 7394).
This website is provided for browsing our rooms and services and making genuine reservation requests. You agree not to misuse the site — including submitting false booking requests, attempting to access parts of the system you're not authorized to use, or interfering with its normal operation.
The text, photos, logo, and design of this website belong to us or are used with permission, and may not be copied or reused without our written consent.
These terms are governed by the laws of the Republic of the Philippines. Any dispute arising from these terms or your stay will be subject to the exclusive jurisdiction of the appropriate courts in the Philippines.
We may update these terms from time to time; the "Last updated" date above will reflect the most recent version. Continuing to use this website after a change means you accept the updated terms.
By using our services, you acknowledge that we collect and process your personal information (such as name, contact details, and ID) to facilitate your reservation and comply with local regulations. All personal data is handled securely in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). We do not sell or share your data with unauthorized third parties.
We take reasonable care to provide a safe and comfortable stay. However, to the fullest extent permitted by Philippine law, JYD Hotel is not liable for indirect or consequential loss, or for loss of personal belongings except where caused directly by our gross negligence.
Force Majeure: JYD Hotel shall not be held liable or responsible for any failure or delay in performing its obligations if caused by acts of God, natural disasters, government restrictions, strikes, or other events beyond our reasonable control. Nothing in these terms limits any liability that cannot lawfully be limited or excluded, including liability required by the Civil Code of the Philippines or the Consumer Act (Republic Act No. 7394). Compose Write to JYD Project
Questions about these terms, or about a specific booking, can be sent to:
JYD Hotel
M Perez St, Poblacion, Guihulngan City, Negros Oriental, 6214
Phone: +63-917-1381836
Email: hotel@jyd-holdings.com